Thoughts on Teaching – Teaching in a Pandemic – The Hybrid Back Channel – 03/01/2021
One of those very interesting things that has come from the forced synchronous hybrid model that we are now doing is that I have actually been able to experiment with something that I have been wanting to do for a long time. I have really been wanting to have a back channel for communication in my hybrid classes.
When I started teaching hybrid, I originally had it as a discussion-only class. The highest grade came from coming to class every day and talking out loud in class. As I came to realize that I was disadvantaging students who either could not or did not want to participate in an oral discussion, I have added an online discussion forum that runs along with the course. I first had just a single discussion forum that the students could use at any time in the semester. Since the pandemic, I have moved to weekly forums, but they are still open the whole semester. The weekly format allows each one to be topical rather than just a broad discussion that could include anything. That has solved the problem of giving a place for students who either can’t or won’t participate in an oral discussion.
What had been missing was a synchronous way for my students to participate in class without having to talk. I had considered some options, such as Discord or Slack, but I really didn’t want to add yet another technology for my students to have to manage. As well, I just wasn’t sure if I could manage students in class and a text chat at the same time. So, this had been an idea that had just been running in the back of my head for a while.
What has happened this semester with the new synchronous Zoom hybrid course is that I now have that back channel discussion. With the students on Zoom, they have the full capabilities of Zoom to play with. And, since many of them don’t want to have their cameras on, and it is hard to manage them talking along with the people in class talking, they have been using the chat to contribute in class. And, it has been great!
It is actually pretty easy for me to manage having about 1/3 of the students in class, while the rest are on Zoom. With most of them typing rather than talking, it actually is pretty easy to then manage the 2/3 on Zoom. I actually can call on the people in class by name more easily, and I have a better ability to memorize their names, as fewer are there. Then, with the ones typing in the Zoom chat, I also have a name associated with each one. So, I can read what they write out to everyone, and I can also call on them by name as well as get to them for follow-ups.
Even better, Zoom automatically sends you a transcript of the chat, so I don’t even have to keep track of who participates in the chat in real time, as I can get their names and what they said afterwards. That actually frees me up to pay more attention to the actual conversation, as I don’t have to worry about keeping track of participation from that part of the class.
So, in summary, this has been a bit of a blessing in disguise, as something that I had been looking to do just fell into my lap.
What I Do – Part 1 – Online Courses – A Brief History of My Own Teaching
These days, I teach classes in two ways — online courses and hybrid courses. Part 1 of the “What I Do” series will look at how I teach online courses.
I have been teaching online since Spring 2007. I was hired on at my current job in 2006. At the time, I was told that I was to develop online courses for the social sciences department. I was given a year at the time, which meant, of course, that I did not think about it for the first couple of months, as I was just trying to get acquainted with a new place and a new job. I had never taught online before, had never taken an online class before, and had never even seen an online system before. So, I was a complete neophyte in the realm of online education.
Of course, my decision to not think about it for the first couple of months would not last. In November of my first semester teaching, I was told that a decision had been made to move the start date from Fall 2007 to Spring 2007, so, instead of about 10 months, I now had 2 months to get an online course ready. I still had not seen an online course or had any idea what it meant to teach online.
I dove in as fast as I could. We were using the Moodle LMS at the time, and I scheduled a training session with our LMS administrator shortly thereafter. The training was great. I understood Moodle, and I was reasonably confident that I could develop in it at a fairly general level (at least well enough to get started). However, I came out of that training thinking that it was great, but that I still did not know how to teach an online course. The LMS training was great at the nuts and bolts of navigating the LMS, but I still had no idea what online pedagogy was. I did not know how to organize an online course, how to create online assignments that were appropriate for a course, or even how an online course should differ from a face-to-face course. And, as I found out shortly afterwards, that was the end of the training offered at my college. I was told that if I wanted to know more, I needed to go and ask others around the college who taught online.
As a very new faculty member with few connections on the campus (and an office that was isolated from everyone else, as I got the only space open at the time, which was behind the stage in the fine arts center), this was not an easy thing to do. I asked around and got a few examples. Some were bad (just have the students write a few pages on each chapter in the book and give them some multiple-choice quizzes — this online teaching thing is a breeze!) and some were ok (some discussions, quizzes, and exams). However, none really stood out to me as models that I wanted to follow. Later I would learn that there was a whole group of people who had been teaching online well for years, but I would not be introduced to them until later.
Thus, I was left on my own. I had about one month left, and I needed a course to be able to present when the spring semester opened. I followed the one consistent piece of advice I had heard from all over the place — make your online course as much like your face-to-face course as possible. I would never give that advice now, but, over a decade ago, that was the standard. That is what I did.
So, this is what my first course (the second half of American history) looked like:
- My lectures were from lecture notes that I had typed up. I uploaded them, as well as my PowerPoints and other supplementary material that I used in my face-to-face classes.
- I had the students read 1-2 chapters a week. I was told I needed to hold them accountable for this, so I had them submit a weekly writing assignment most weeks on what they had read. I have no idea now what those assignments looked like, but I am sure they were fairly basic response papers.
- I had four week-long discussion forums on primary source documents that were in the weeks that I did not have weekly writing assignments.
- I had three exams that were made up of multiple-choice and true/false questions.
I mirrored this over the summer in developing the first half of American history course. And thus, my career teaching online courses took off.
How did it go? I actually have no idea. Students finished the course. Students got grades. But at that time, I was not much for self-reflection on courses, as I was always just moving on to the next thing. I also had a raging addiction to World of Warcraft that took up much of my spare time, leaving me basically moving in a world without real feedback or intellectual time to think about what I was doing.
For the next several years, I moved along, adjusting things here, moving things around there. Probably the most significant thing I did in year two of teaching online was to record my lectures as audio podcasts. I still use those same podcasts today, and students still compliment me on them, which I take to mean they are both still relevant and were done reasonably well.
By year three of teaching online, I had kicked my World of Warcraft addiction and had started to come face-to-face with the realization that, while my online course was fine, it was nothing special. Over the next couple of years, I started learning online pedagogy, pushed my department to a textbook that had good online tools, and redesigned my course.
My online course today looks nothing like what it did in 2007, and that is a very good thing. I have grown as a professional and now have a course that both satisfies me and is relevant to students and their success. I certainly will not say it is perfect, and I hope to get to a point in this series where I can start talking about changes I would like to make. Up next in the series, I will talk about the structure of what I do today and then will break out the various assignments that I use today.
Thoughts on Teaching – 6/13/2012 – Back to online office hours
Just a short post today. I am, again, in online office hours. The problem with online office hours in mid-week is that I tend to forget them. I am not used to having them on a Wednesday night, so if we are doing anything else, I tend to forget about them. So, tonight I forgot. Or, at least, I forgot about the first hour. The thing is, as is consistent with what I have discussed here before, it’s not like the students are banging down the door for online office hours. I started an hour late, and there is no evidence that any student tried to get into my office hours. And I have now been in them for 45 minutes with no students. So, as usual, it seems to be pretty much a waste of time. But I am diligently doing my job.
Of course, since it is a summer class, the funny thing is that nobody comes to office hours in person either. I have, a week and a half into the summer session, had one student in office hours. And, that student actually came to my office hours online last Sunday. I have had one phone call during my office hours as well. However, I have answered several dozen emails, sent out a half-dozen official announcements in the online classroom, and responded back to dozens of forum posts as well. It is simply a fact that the majority of my student interaction occurs outside of any official office hour channels.
And now, back to staring at a blank screen to see if any students come in the last 15 minutes.